ISS

How can we ensure good business behaviour?

ISS – Compliance & Law – 2015

  • ISS
    Challenge

    Behave with business integrity

    ISS, one of the world’s leading facility service providers, has several employees in direct contact with both vendors and customers. It is of high priority to ISS that they conduct business in a way that is in accordance with the law as well as in a way that reflects their values and ethical standard. Therefore, ISS wanted to make sure that all their employees know and follows the company’s code of conduct and have a proper business integrity.

  • ISS
    Solution

    Scenario-based exercises

    MOCH has an extensive experience in delivering compliance training, and we therefore helped ISS with developing a course, presenting the most important topics regarding good business behaviour. The content is presented through scenario-based exercises, which trains the employees in the handling of ethical challenges.

  • ISS
    Result

    Changing the behaviour

    Gaining experience through realistic scenarios assists in changing the employees’ behaviour
    and supports the culture of integrity in ISS. It keeps all employees on the same page when it comes to their compliance-actions and helps create a consistent culture as well as a uniform response to some of the common legal problems.